Welcome Nora Mental Health clients

Important information about the transition to the combined New Oakland-Nora team Five Michigan Nora Mental Health offices are joining New Oakland Family Centers. We’re honored to continue your care and support your mental health journey. This page will guide you through the next steps and provide important information about your care.

 

Guidance for a smooth transition

We want to make your transition from Nora Mental Health to New Oakland Family Centers as easy as possible. Below are the key steps and resources to help you continue receiving the same high-quality care in a familiar, supportive environment.

New consent forms

New consent forms

Record transfer

Record transfer

Office directions

Office directions

Support and answers

Support and answers

Complete new consent forms

Complete new consent forms

Fill out the updated consent forms so we can continue providing your care

Submit a release of information

Submit a release of information

Help us securely transfer your records from Nora Mental Health

Contact our transition team

Contact our transition team

Have questions? Our team is here to help you every step of the way.

Which location should I visit now?

In some cases (but not all) you'll be visiting a new office for your care. Here's how to know where to visit for your appointment.

Former Nora Mental Health Location Your New Oakland Location Get Directions
Nora Ann Arbor New Oakland Family Centers – Ann Arbor
501 N Maple Rd
Ann Arbor, MI 48103
Directions from old to new location
Nora Kalamazoo New Oakland Family Centers – Portage
8225 Moorsbridge Rd
Portage, MI 49024
Directions from old to new location
Nora Livonia New Oakland Family Centers – Livonia
17940 Farmington Rd, Suite 215
Livonia, MI 48152
Same location
Show location
Nora Niles New Oakland Family Centers – Niles
20 N 2nd St, Suite 101
Niles, MI 49120
Same location
Show location
Nora St. Joseph New Oakland Family Centers – St. Joseph
830 Pleasant St, Second Floor
St. Joseph, MI 49085
Same location
Show location

Key Questions

No. Your therapist becomes part of the combined New Oakland-Nora organization. If any changes were to occur in the future, we would communicate them to you just as would be the case if they happened within the Nora organization.

Yes. The appointment structure for each Nora therapist will stay the same as it has been.

With your written permission your Nora records become part of the record archive of the combined New Oakland-Nora organization. You provide this permission by completing the Release of Information form accessible on this page. You can always contact our call center at 800-395-3223 to discuss what’s required.

The goal is for there to be no visible changes for Nora clients to the billing and insurance processes. If changes become necessary, we will inform you in advance so you can plan accordingly. You can always contact our call center at 800-395-3223 to discuss what’s required.

Unfortunately, yes. But the good news is that it should be easy and fast. Each Nora client will need to complete two items. A new “Outpatient Consent Packet” and a new “Release of Information Form.” Both are available for online access on this web page. Completing these two will enable us to ensure you continue to receive care with no disruption. You can always contact our call center at 800-395-3223 to discuss what’s required.

Additional information and support

In a crisis?

If you are in immediate danger, call 911 or text/call 988 for the Suicide & Crisis Lifeline.

Your privacy matters

Your health information is protected in accordance with HIPAA regulations. Click here to learn more.

Insurance and billing

Your insurance coverage will remain the same. Learn more about billing.

Language assistance

Interpreter services and language assistance are available upon request. Learn more.

Still have questions?

Our team is here to help. Reach out and we'll make sure you have the information and support you need.